To confirm a reservation,   you are required to pay the amount corresponding to the first night’s accommodation for each room reserved. This payment is NON-REFUNDABLE.

Rates are expressed in US dollars. We have converted the rate so you can see the approximate cost in Argentine pesos. The exchange rate may vary before payment depending on the dollar exchange rate.

Reservations and inquiries made directly with our agents must be requested by email and will be answered via email. Services and rates will be provided according to the information provided in writing:
Email: operaciones@hotelyamanas.com.ar / reservas@hotelyamanas.com.ar

Reservations can be canceled up to 1 week before the check-in date, not including the guests’ arrival day. Otherwise, a penalty of one night’s accommodation per reserved room will be charged.

If you cancel your reservation and the deposit has already been credited, it will not be refunded. It will remain with the reservation holder to be used according to hotel availability, within 60 days of the original reservation date.

Reduction in the number of nights booked:
If this request is made within the week of arrival at the hotel or even during the stay, the guest must pay the full amount for the canceled nights, regardless of the season or reason for the reduction in the number of nights booked.

No-Show Policy: In case of no-show, a penalty of one night’s accommodation will be charged at the time of confirmation.

The Hotel confirms Any cancellations must be made by email. Please wait for this confirmation before considering your reservation canceled. Otherwise, the Hotel will not accept any claims without the cancellation confirmation sent by our reservations department.

In the event of a strike, work stoppage, or flight cancellation by airlines or transportation companies, the Hotel will NOT make any exceptions regarding the collection of the penalty.

***IMPORTANT INFORMATION FOR YOUR STAY***
Check-in time: 1:00 PM. Check-out time: 10:00 AM.

Included Services

    • Buffet Breakfast.
    • Internet access from reception or Wi-Fi throughout the hotel.
    • Access to the gym.
    • Access to the spa equipped with dry sauna, steam room, and whirlpool.

Swimming Pool   Access from 5 years of age accompanied by an adult

  • Swimsuit, swim cap and flip-flops are not allowed in the pool area
  • During the Winter Season, ski boots are prohibited in the rooms and while walking around the hotel. We have a luggage storage area for equipment.

    Important

    • All passengers must present their ID card, passport, or national identity card without exception.
    • Passengers will be asked for a credit card as a guarantee upon check-in.
    • Bathrobes may be requested by the guest at any time at the hotel RECEPTION
    •  If you have any dietary restrictions, please inform us in advance.

    Pet Friendly Policy

    • Two small breeds up to 10kg are welcome.
    • Prior to check-in, a Pet Registration Form must be submitted along with the corresponding health certificate.
    • The guest must contact the hotel directly (2901410797) via WhatsApp to receive the aforementioned information and to notify them of their arrival with a pet.

    Reservation Payment:
    The deposit can be paid by credit card or bank transfer.

    Credit Card:
    Your card type and bank details will be requested, and a payment link will be sent to you. Proof of payment must be sent to reservas@hotelyamanas.com.ar / operaciones@hotelyamanas.com.ar

    Domestic Passengers:

    You can pay in up to 3 interest-free installments with bank cards (Visa, Mastercard, Amex)

    Bank Transfer
    The Reservations Department will send you the bank details of LOS YAMANAS S.A. (the company name of Hotel Los Yámanas) so you can make the transfer. Once the transaction is complete, please send the payment receipt to reservas@hotelyamanas.com.ar; operaciones@hotelyamanas.com.ar  . In the case of a transfer made from a foreign account, a bank commission must be added

    If you require an invoice “A”, this must be indicated before sending the transfer receipt or the credit card debit form, detailing the CUIT (tax ID) and company. Otherwise, an invoice “B” will be automatically generated, and it will not be possible to change the invoice type later.

    Dollar Exchange Rate:
    Domestic Passengers: Official seller rate from BNA .com.ar on the day of cancellation.
    International Passengers (credit card payments): Official seller rate from BNA .com.ar on the day of cancellation. Cancellation

    To enter Argentina, it is mandatory to have health insurance valid for the entire duration of your stay. This is a requirement of immigration authorities.